We have launched another service for your convenience.
Now instead of calling us to report a complaint or seek information regarding any particular item which you need clarification, you may simply do it via SMS.
Type in NSB Remark with Member ID and send to 32828.
eg. Say you made a bonus withdrawal on Tuesday and it was due to be credited to your account on Wednesday. However, upon checking your bank account, you found that the withdrawal was not credited into your account yet.
Type the following:
NSB Bonus not in for MY0000338x
and send to:
32828
You will receive the following reply:
TQ for your SMS. We will revert to you shortly. If urgent, pls. call +603.7883.0256 from 9am-6pm. Have a nice day. nutrishine.com
If the SMS was sent during office hours, you will be hearing from us shortly thereafter. If it was sent out after office hours, our support team shall be contacting you the following working day.
Pls. note that RM0.30 will be charged to your telco account for every SMS sent.
We hope this service will enable us to serve you better.
nutrishine.com
